Privacy Policy & Privacy Impact Assessment (PIA) — IRIS

1. Introduction

By using any of our services, visiting our website https://caraga-iris.dswd.gov.ph/ or giving us your personal information, you agree that your information being collected, stored, and used shall not be disclosed except as set out in this notice.

We are committed to protecting your personal information and ensuring its privacy, accuracy, and security. We will handle your personal information in a responsible manner in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Lawful processing basis

We process your personal data on the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., job applications, account management).
• Contract: Processing is necessary for the performance of a contract (e.g., recruitment process) or to take steps at your request before entering into a contract.
• Legal obligation: Processing is necessary for compliance with a legal obligation (e.g., government reporting, audit requirements).
• Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services, statistics, research) where your rights do not override those interests.

3. Data we collect

We collect the following categories of personal data:

• Account data: Username, email address, password (hashed), name, contact information.
• Application data: Personal Data Sheet (PDS) information, education, work experience, civil service eligibility, documents submitted for job applications.
• Usage data: Logs of your activity within the system (e.g., application status, exam attempts).
• Communications: Messages sent through our support chat, feedback, or help center.

4. How we use your data

The Human Resource Planning and Performance Management System (HRPPMS) may use your contact information to send e-mail or other communications regarding your application or updates about our services. We may also use your data for statistics, summaries, research, and studies, in accordance with applicable law.

5. Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the data retention option is enabled on this site, a summary table of configured categories is shown at the end of this page (after the contact section).

6. Your rights

Under the Data Privacy Act of 2012, you have the right to:

• Access: Request a copy of your personal data we hold.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Object: Object to processing of your data in certain circumstances.
• Data portability: Request your data in a structured, machine-readable format.

To exercise these rights, please contact the Data Protection Officer (see Contact section below).

7. Contact details

Data Protection Officer / Responsible Office:
Department of Social Welfare and Development – Field Office Caraga
Human Resource Management and Development Division
J. Rosales Avenue, Butuan City, Caraga Region, Philippines

For privacy-related inquiries: use the Help Center and support channels linked from the IRIS portal.